How to Sign Up for GroveX

Created by Grovex Support, Modified on Mon, 10 Nov, 2025 at 10:28 PM by Grovex Support

Applies to: Web & Mobile App

Create your GroveX account in a few minutes. This guide covers eligibility, the sign-up flow, verification, and common fixes.

Eligibility (Quick Check)

For full details, see our Terms of Service.

Go to the registration page
- Web: https://grovex.io/en_US/register
- App: Download “GroveX” from the official app store → Create Account
Enter your details
- Email (use one you can access now)
- Create a strong password (see rules below)
- Agree to Terms & Privacy → Sign Up
Verify your email
- Check your inbox for the verification email and click the link.
- Not received? Check Spam/Junk/Promotions and add support@grovex.io to contacts, then resend.
Secure your account (strongly recommended)
- Go to Settings → Security → 2FA and enable Google Authenticator or Authy.
- Save your backup codes offline.
(Optional) Complete KYC when prompted
- Crypto-to-crypto trading may not require KYC by default.
- KYC is required for fiat deposits/withdrawals and may be requested anytime for security/compliance.

You’re all set—head to Trade → Spot to begin.

8–64 characters
Include uppercase, lowercase, number, and special character
Allowed special characters:
! @ # $ % ^ & * ( ) - _ = + \ | [ ] { } ; : / ? . > <

Tip: Avoid reusing passwords; consider a password manager.

No verification email

Verify the address you entered, check Spam/Junk, wait a few minutes, then click Resend.
Whitelist support@grovex.io and try again.

“Email already in use”

App shows blank screen / connection issues

Update to the latest app version, disable VPN/Proxy, check your internet, relaunch the app.
Still stuck? Submit a ticket (link below).

Can’t enable 2FA

Ensure phone time is set to Automatic. Re-scan the QR or use the manual key.