How to Place a Market Order on GroveX

Applies to: Web & Mobile App (Spot market)

A market order buys or sells immediately at the best available price in the order book. It prioritizes speed over exact price.

Before You Start

• Funds ready: Have the asset you’re selling (base) or the asset you’re paying with (quote, e.g., USDT).

• Fees: Trading fee typically 0.1% (see latest at grovex.io/en_US/fee).

• KYC: Crypto-to-crypto may not require KYC by default, but we may request KYC at any time for security/compliance.

Quick Steps (Web & App)

1. Open Trade

   • Go to Trade → Spot.

2. Choose a Pair

   • Search and select the pair (e.g., BTC/USDT).

3. Select Order Type

   • In the order panel, choose Market.

4. Enter Size

   • Buy: Enter the amount of base you want to receive (e.g., BTC) or the total you want to spend (e.g., USDT), depending on the panel layout.

   • Sell: Enter the amount of base you want to sell.

   • (Optional) Use 25/50/75/100% shortcuts if available.

5. Review & Confirm

   • Check Estimated total and fee.

   • Click Buy or Sell → confirm.

   • The order should fill instantly at the best available prices.

6. Verify Fill

   • See Order/Trade History for execution details.

   • Check Balances/Wallet for updates.

What to Expect with Market Orders

• Instant execution: Fills across current order book levels.

• Slippage possible: Final price may differ from last seen price, especially on thin/liquid pairs or large sizes.

• Partial fills: Rare on market orders; if liquidity is insufficient, you may fill across multiple price levels.

Tips for Better Execution

• Check liquidity & spread: Tighter spreads and deeper books = more predictable fills.

• Size control: Large orders can move price; consider splitting into smaller chunks.

• Double-check asset & pair: Avoid placing on the wrong market.

Common Issues & Fixes

“Insufficient Balance”

• Reduce size or transfer funds to Spot wallet; confirm you deposited the correct asset/network.

Order didn’t execute

• Ensure Market is selected (not Limit).

• Refresh page/update app; check pair status (not paused/maintenance).

Unexpected fill price

• This is typically slippage. Review execution in Trade History; consider smaller sizes or higher-liquidity times.

Deposit shows $0

• In Wallet, uncheck “Hide $0 Value Assets.” If still missing, submit a ticket with UID, Token, TXID, Network.

Best Practices & Safety

• Enable 2FA (Settings → Security).

• Verify the domain grovex.io and app publisher.

• Start with a small test trade on new pairs.

• Remember: crypto is volatile—only trade what you can afford to lose.

Need Help?

• Submit a ticket: https://grovexcom-help.freshdesk.com/support/tickets/new

• Email: support@grovex.io

• Live Support: Available in-app